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dbs client case study – Castle Damp & Timber
Virtual Offices
In today’s business world, establishing a professional presence is crucial. For startups, freelancers and small businesses, keeping the overhead low is vital.
Dbs virtual offices provide the perfect cost-effective solution that is flexible and can be tailored for each client’s requirements, to expand their reach and enhance their credibility.
A virtual office can be a standalone business address or telephone answering or both!
You can use a business address for your registered office, use for an online presence and marketing items, have post and parcels delivered – instantly boosting your brand image.
Telephone answering means we will pick up your calls when you cannot. Save on salary costs, don’t miss a call or potential business and ignore unwanted sales calls.
Work remotely, work flexibly but work professionally. You can combine a VO with coworking, day offices meeting rooms to create what works for you.
Introducing – David Pierrepont
Client – Castle Damp and Timber – Virtual office
CD&T are specialist damp and timber surveyors, established for 19
years. Their honesty and quality of work means they do not need to
advertise as business comes from recommendations and repeat
customers..
They became a customer of dbs in 2012, taking a Virtual Office, with
the dbs team supporting them with call answering

Below are a few Q’s & A’s with David:
Q. What made you choose dbs?
A. Locality was a factor and they gave us 100% confidence in the service
they offered.
Q. How do you find working with the dbs team day to day?
A. Quite simply, they are an extension of our company and we would be lost
without their excellent service.
Q. What feature or aspects of dbs have made the biggest difference to you?
A. The professionalism of the team. All our customers sing their praises and we can
carry on our business with the confidence we don’t miss any calls.
Q. What benefits have there been?
A. We have saved money by not having a manned office and day to day running the company has
been less stressful.
Q. Describe dbs in 3 words.
A. Professional, approachable, friendly.
Q. Anything memorable that stands out?
A. We have trusted them to be our voice & they have trusted us to work on their buildings.
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