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Virtual office services for remote startups in Leicester
A startup in Leicester used virtual office services from dbs to obtain a prestigious business address, professional call handling, and reliable mail forwarding. These services helped the business project a professional image, better serve customers, and scale up operations efficiently while keeping overhead costs at bay.
Why They Chose dbs Centres
1. Professional Presence:
The start-up needed a business address and communication services to help build its credibility. Our virtual office services provided a Leicester address, giving the business a professional image aligned with its online presence.
2. Continuous Customer Communication:
Our call-handling service professionally managed customer calls when the team was unavailable. Our detailed messages and understanding of the business nuances enabled prompt follow-ups, further enhancing customer satisfaction.
3. Cost-Effective Growth:
Minimising operational costs was among the key concerns of this remote startup. Virtual office services allow this company to scale without having an office, meaning resources could be allocated in the best possible way.
Key Features of the Service
1. Prestigious Business Address:
The Leicester-based business address helped the startup build a professional image and earn the trust of customers and partners.
2. Professional Call Handling:
dbs took time to understand how the business ran so that the customer’s calls were answered precisely and professionally. Messages were passed without delay for the team to act accordingly.
3. Trustworthy Mail Forwarding:
The startup depended on dbs’s mail forwarding service to receive important documents and parcels without a hitch, even as the team worked from home.
4. Scalability and Flexibility:
With this virtual office setup, the business was able to expand while avoiding the overhead costs committed to a physical office; there is flexibility in being able to expand or incorporate other services of dbs, like coworking space or meeting rooms hiring, which adds value to the customer.
Client Comments
The customer gave positive feedback regarding the experience.
- “dbs gave us a professional presence that matched our website and impressed our customers.”
- “When customers called, dbs took time to understand how we worked and made sure messages were passed quickly so we could respond promptly.”
- “The virtual office enabled us to expand while keeping costs minimal.”
- “We highly recommend dbs to any business for virtual office services, coworking space, or meeting room hire.”
Results
By locating in our offices, the start-up achieved:
- A polished, professional image that built confidence in customers.
- Improve customer communication through professional call handling.
- Cost savings through remote operations but still enjoying the benefits of basic office services—the flexibility to scale operations and adopt additional dbs services as needed.
What Our Customers Are Saying
"As part of an international business, I have used many different meeting rooms over the years. However, I can honestly say that DBS Meeting Rooms are one of the best I have ever used. The rooms are always clean and well-maintained. They are also well equipped the latest technology, including high-speed internet, video conferencing capabilities, and whiteboards. One thing that sets DBS Meeting Rooms apart is the staff. They are always friendly, helpful, and professional, but they are always on hand for you and to make sure that your meeting is a success.I would highly recommend them to anyone looking for a great place to hold a meeting.”"
Tracy Chambers , NYB
"I have been using dbs Offices now since around 2018 for my virtual office and the service I get with Julie and Fern has been brilliant. All of my communications are received and answered promptly and the venue itself never disappoints clients for when I need to take a meeting. I always get a meeting room when needed and they are perfect for winning new business. Thank you Julie and Fern!"
Daniel Burke, Delta 74
"dbs offered an exceptional, professional, and friendly service. The co-working facilities were clean and bright, while the availability of meeting spaces and sundry office services made life comfortable and easy."
M Bleasdale, Director, OWLC
"I really benefitted from the on-site services too, as well as using the meeting rooms, I found having an IT Consultant on hand to be very useful; from purchasing laptops and setting up software and security on them to hosting our servers and staying in the excellent serviced apartment, when I went out to the (very good) local restaurants with colleagues. They really do provide everything you need."
Steve Chittim
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